You must choose a suitable company that has the expertise to provide the appropriate goods shipping services. Because it will be responsible for the delivery of your cargo, you must be careful and check the services and professional competence of several forwarders internationally before deciding on the choice of the company with which you are going solicit services. At this level, you should be aware that freight forwarders generally work differently, which means that you have to ask all the questions beforehand to make sure you have known all the services provided by a given freight forwarder and actually in need of these services.
Designation of cargo loading companies and the ten important questions to ask
1. As a freight forwarder, do you have a large professional network that you can count on?
To select any company offering a forwarding service in Montreal, you must analyze the size of its professional network. Indeed, each forwarding agent must have a pre-established and reliable international professional network in order to meet the needs of its customers. The advantage of this network is to help trucking companies such as OnDeck Systems streamline transit procedures.
If the company has a large network, it is likely that it can easily meet the requirements of its customers.
Otherwise, if the freight company does not have representation at the level of certain countries, you have to ask if it has relations with reputable agents in these countries and if it can count on them.
2. Will it be possible for me to track the delivery of my freight on a regular basis?
Today, it remains necessary for freight forwarding companies to provide a regular tracking system for their customers. If the forwarder offers a regular 24-hour follow-up service to enable the customer to easily locate his cargo, it is advisable in this case to seek the services of this forwarder.
The advantage of this regular monitoring system with an automatic notification system is that it helps to better plan logistics needs and to create alternative alternatives in the event of a possible problem. So, by being able to track the flow of freight, you’ll have peace of mind that everything is going well.
3. Does the company provide customs clearance procedures?
Clearance is an integral part of the transit process and many freight forwarding companies offer this service. If this service is not provided by a given company, problems may then arise and disrupt the smooth running of the supply chain.
It should be mentioned at this level that there are companies that work just like freight forwarders, which means that they are solely responsible for managing the transport and logistics of the goods. In this case, you will have to find another company that will be able to handle the steps of your customs clearance procedure. Thus, it will be wise to work with a company that provides customs clearance services, both at the country of origin and at the country of destination of the goods.
4. How long does the freight forwarder need to provide a quote for their delivery?
The proposed rates for the freight forwarding service generally vary depending on several factors such as the volume of the goods, the carrier, etc.
In this case, it is preferable to obtain a quote as soon as possible so that the freight operation can be planned and the routing time is respected. Many cargo loading companies currently provide instant quotes when you request them online and it is also possible to request a freight booking online, as soon as possible and without having to physically visit the company.
5. What elements are included in the quote?
It will be better to work with a company ready to provide a turnkey service with a single rate. You should be aware that some services, such as customs clearance fees and documentation fees, are included in the overall tariff of some freight forwarders, but not for all freight forwarders.
6. Will there be additional charges to bear when the freight arrives at its destination?
The freight forwarder should be able to provide you with information on any additional charges that you will have to bear when the freight arrives at its destination. Some of these additional charges include, but are not limited to, delivery charges, terminal handling charges, and unloading and exit charges. The freight forwarder should be aware of these additional charges and will have to share with you the costs that you will have to bear at the same rate.
7. Are there any additional charges to consider?
There are many things to consider that can possibly increase your expenses. These charges depend on certain factors such as destination, seasonality, freight forwarder and other similar details that often come out of your own free will. An experienced freight forwarder will usually be aware of these extra charges and will need to keep you informed.
8. Does the company have approval and a license?
You must ensure that the freight forwarder you work with has the authorization to provide the required services. When you work with a licensed and licensed freight forwarder, you will be assured that he will follow the regulations in force and that he will propose rates that correspond to the services he will offer you. . In addition, you can easily file a complaint against this company in the event of a professional default on his part or if you are not satisfied with his services.
In addition, if the freight forwarding companies are licensed and licensed, you will receive additional protection and reimbursement in the event of any potential business failure.
9. Are there any special requirements to be met at the destination of the goods?
The requirements for importing goods vary from one destination to another, even for the same product. The freight forwarder you will be handling will need to know these details so that you can prepare in advance to obtain, for example, a specific license or arrange for additional documents.
10. Do I have to prepare and package the goods to be transported myself?
You should know that some forwarders provide the packing service. They can ensure it at home or subcontract it to another company. So you need to select a company that offers this extra service, in a way that you do not care about this task. Indeed, when the company takes care of this task, you will have the guarantee that the goods will be properly packaged and this, in accordance with the requirements and legal provisions.